Aberdeen's research shows that Unified Communications (UC) solutions – both fixed and mobile – have a measurable impact on the productivity of an organization's workforce.
Best-in-Class (BIC) organizations are leveraging their UC solutions as part of an integrated business process mapping program to understand what is core to their organization and how UC solutions help the workforce most effectively impact those core business processes. The findings are drawn from an August 2007 survey of over 360 organizations.
This research study was written by AberdeenGroup, sponsored by Motorola.
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