Get RSS Updates!

Sales > Sales Tools > CRM and Sales Force Management

Browse through our extensive list of free CRM and Sales Force Management magazines, white papers, downloads and podcasts to find the titles that best match your skills; Simply complete the application form and submit it. All are absolutely free to professionals who qualify.

Sort by: Popularity | Title | Release Date

Why You Need to Rethink Your Customer Self-Service Strategy The connected world of people, business and things is forcing customer service..
Customer Relationship Management 101 This paper is an overview of Customer Relationship Management systems and how you can minimize the..
Drive Better Business Outcomes with Embedded Communications Improve business outcomes by embedding real-time communications into business..
Using CRM Creatively How New Applications of an Established System Add Value...
Spotlight: 8x8 Virtual Contact Center Evaluating contact center solutions is no small task...
Delivering the True Potential of CRM Through the Individual Customer relationship management software has been used by organizations of all..
The Contact Center Selection Checklist Numbers speak for themselves: it costs about $500/visit to service a customer in person, $5.66/call..
The CSO Toolkit Learn how to improve sales intelligence, accelerate the sales funnel, and drive sales with marketing automation...
The Untold Costs of a CRM Implementation The benefits of CRM are well known. However, a successful CRM implementation project comes at a..
The Salesforce User's Guide to Pipeline Management Learn the best practices for managing and measuring your sales pipeline in Salesforce...
Adobe Document Cloud eSign Services and Microsoft Dynamics CRM With Adobe Document Cloud eSign services integrated into Microsoft Dynamics,..
5 Ways To Get More Sales Out of Marketing Sales and marketing. They're lumped together so much in conversation, you'd think they're a..
Get the Most from Your CRM Learn why integrated apps add value to your bottom line...
7 Minute Buyer's Guide: Identifying and Selecting the Right Sales and Customer Management CRM for Your Business. Created by..
Pardot + Salesforce: The Dynamic Duo Learn how to create the ultimate sales and marketing tool by integrating Pardot marketing automation..
The Salesforce User's Guide to Data-Driven Forecasting Learn the best practices for creating an accurate sales forecast with your..
Six Tips for Putting Your CRM into Overdrive Learn six tips for optimizing your CRM deployment in this informative whitepaper...
Learn How IBM Transformed Their Sales Team with SugarCRM IBM leveraged Sugar's unique user-focused CRM to transform its global sales..
Must Have CRM Add-Ons Customer Relationship Management software solutions have been around for a long time. However, they have always been..
Turning CRM Data into Customer Knowledge "Understanding customer behavior" is one of the top reasons why businesses choose to invest..
The CRM Demo Handbook You already know that a CRM Package is a viable solution to your business needs. Now the task is finding the best..
CRM Magazine Is the publication of record covering the field of customer relationship management and is written for customer-centric..
Entellium CRM Buyer's Guide A comprehensive guide about the benefits of CRM..
SiteScape - The Missing Link in CRM Discover how team collaboration provides the missing link for transforming CRM systems into vehicles for..
Customer Service Solution: Neocase Software Review Read what the experts think about the features of Neocase Software, including the robust..
Neocase's Customer Service Best Practices Keep customers happy with the right service and support including a single point of contact,..
Avoid These Common Pitfalls When Choosing A Cloud CRM Organizations are frequently turning to SaaS solutions for their CRM needs. But there..
Effective CRM solutions for SMBs Learn about the many choices, challenges and benefits to select and implement a cost-effective and..
Mastering New Challenges in Text Analytics Learn how text analytics can help your organization gain significant, measurable benefits from..
How to Choose a CRM System Understand all the benefits of an integrated CRM system before beginning your selection process with this..
7-Minute Buyer's Guide: Selecting the Right Customer Support and Helpdesk Solution. Effective customer support, issue tracking, and helpdesk platforms ..
Maximizing Sales Using Simulation Analytics with In this paper Emasys defines a dynamic sales process and propose five..
Learn Why Analyst Firm Ovum Names SugarCRM a Leading CRM The latest release of SugarCRM's flagship product gives users new tools to build..
Choosing a Mobile Sales Platform That's More Than a CRM Sell more, increase revenue and keep your team on the cutting edge with the right..
Unlock the Power of Your CRM More and more companies adopt CRM platforms in a bid to improve their professional reputations and increase..
How Social Intelligence Increases Revenue for B2B Sales Teams Discover how social insights are quickly becoming a crucial asset to help reps..
Closing in on the Communication Gaps – Guide to an Integrated CRM The cost of acquiring a new customer is much greater than that of..
Eliminating the Noise: Best Practices for the Five W's of Sales Intelligence Much as a journalist is expected to report on the “who,..
Top CRM Functions Requested by Sales Professionals Selecting a CRM solution with your sales team in mind can be one of the most beneficial..
Is Your Sales Process Broken? A must-read book extract on Sales Process Improvement. Free Download This book challenges everything you..
The Impact of Business Intelligence on Financial Planning, Budgeting, and Forecasting: Aiding Insight and Confidence In Aberdeen's Financial..
3 Phases of Value Driving Sales Enablement Want to know why most B2B organizations often get sales enablement wrong (hint: it's not all..
Insightly Small Business Customer Relationship Management (CRM) Overview Running a small business? Learn how Insightly Can Change Your Life!..
Chance Favors the Prepared Mind: Understanding the Science of Sales Intelligence Discover how to best analyze and segment your customer base..
Small Business CRM Systems: How To Increase Sales And Retain Valuable Customers CRM is widely known as an automated means of collating and..
Marketing Automation Best Practices Guide Learn several strategic and tactical best practices for introducing, launching and executing a..
The Ultimate Guide to Choosing A Powerful CRM Software: 2015 Edition Learn how to choose the right CRM software for your business and see..
Tested CRM Solutions to Increase Sales and Retain Valuable Customers CRM systems are increasingly being used by businesses to acquire,..
Automating User Management and Single Sign-on for Learn how to overcome the challenges of integrating logins..
InsideView Success Story: Network Hardware Resale Learn how InsideView's sales tools have jump started Network Hardware Resale's revenue...
CRM Solutions for SMBs Overcome Challenges and Reap the Benefits...
10 Things You Can Do with the iWay Adapter The iWay adapter is a robust, market-leading tool, which provides..
Whiteboard Selling: Empowering Sales Through Visuals--Free Sample Chapter Create compelling whiteboard presentations to engage your..
Maintaining Customer Relations and Why Is It Important? - Free 46 page eBook has put together a helpful eBook to help..
Top Six Tips for Achieving Sales & Marketing Alignment through Enterprise Social Networking According to Aberdeen Group, companies with..
Pivotal CRM and the Information Worker: Are You Meeting the Needs of Your New Generation of Workers? As the technologies and demands of the..
Focus On Three New Service Experiences To Thrive In The Age Of The Digital Customer Social, Proactive, And Embedded Customer Service Builds..
CRM: The Essential Guide Learn the five principles of CRM success from companies that have achieved impressive results in this insightful,..
Overemphasis on Profit Erodes Your Bottom Line: Why purpose-driven salespeople wildly outperform their quota-driven counterparts Most people..
How to Ensure That Your Employees Will Want to Use CRM Discover how selecting the right CRM solution can help ensure your employees will..
Web Strategy 3.0: e-Business Leadership through Customer Centric Internet Platforms - Free 24 Page eBook Learn more about advanced and..
You've Heard of Candy Crush, Now Check out CRM Crush! Avoid the pitfalls of managing your customers and projects without Insightly Small..
Mobile CRM Strategy 2015 Mobile CRM is a relationship management tool that allows sales teams (and remote individuals) to operate,..
CRM Technology Briefing Report: Neocase Software for Customer Support Build a knowledge base that can be used for continuous learning and..
Small Business Guide: What to Look for in a Customer Relationship Management (CRM) Application You?ve outgrown Excel. Using your email..

Copyright © 2015 NetLine Corporation. All rights reserved.
750 University Avenue | Suite 200 | Los Gatos, CA 95032
By submitting a request, your information is subject to's Privacy Policy.
Resources: | FAQ | Legal Notices