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Delivering the True Potential of CRM Through the Individual Customer relationship management software has been used by organizations of all..
Why You Need to Rethink Your Customer Self-Service Strategy The connected world of people, business and things is forcing customer service..
5 Ways To Get More Sales Out of Marketing Sales and marketing. They're lumped together so much in conversation, you'd think they're a..
Spotlight: 8x8 Virtual Contact Center Evaluating contact center solutions is no small task...
Focus On Three New Service Experiences To Thrive In The Age Of The Digital Customer Social, Proactive, And Embedded Customer Service Builds..
Pitching Paper: The Case for Electronic Contract Execution Learn the benefits of using an Electronic Contract Execution solution...
Going Mobile with Electronic Signatures Learn what to look for when selecting a mobile eSignature solution...
The Contact Center Selection Checklist Numbers speak for themselves: it costs about $500/visit to service a customer in person, $5.66/call..
Learn How IBM Transformed Their Sales Team with SugarCRM IBM leveraged Sugar's unique user-focused CRM to transform its global sales..
Learn Why Analyst Firm Ovum Names SugarCRM a Leading CRM The latest release of SugarCRM's flagship product gives users new tools to build..
Your Sales Operations eBook: I Dream of Easy The guide to improving sales operations and finally getting some sleep...
Push Sales Productivity to the Next Level How can sellers capture prospects attention?..
Get the Most from Your CRM Learn why integrated apps add value to your bottom line...
7-Minute Buyer's Guide: Selecting the Right Customer Support and Helpdesk Solution. Effective customer support, issue tracking, and helpdesk platforms ..
7 Minute Buyer's Guide: Identifying and Selecting the Right Sales and Customer Management CRM for Your Business. Created by..
Pardot + Salesforce: The Dynamic Duo Learn how to create the ultimate sales and marketing tool by integrating Pardot marketing automation..
CRM Magazine Is the publication of record covering the field of customer relationship management and is written for customer-centric..
The Salesforce User's Guide to Data-Driven Forecasting Learn the best practices for creating an accurate sales forecast with your..
The Salesforce User's Guide to Pipeline Management Learn the best practices for managing and measuring your sales pipeline in Salesforce...
Six Tips for Putting Your CRM into Overdrive Learn six tips for optimizing your CRM deployment in this informative whitepaper...
Avoid These Common Pitfalls When Choosing A Cloud CRM Organizations are frequently turning to SaaS solutions for their CRM needs. But there..
Overcoming Barriers to Video Adoption in the Workplace This Frost & Sullivan brief will identify the primary barriers to adoption and..
The CSO Toolkit Learn how to improve sales intelligence, accelerate the sales funnel, and drive sales with marketing automation...
Entellium CRM Buyer's Guide A comprehensive guide about the benefits of CRM..
The State of Mobile Enablement in Sales and Marketing Only 23% of sales organizations are currently mobile-enabled yet, 75% of companies..
SiteScape - The Missing Link in CRM Discover how team collaboration provides the missing link for transforming CRM systems into vehicles for..
Business-Grade Video Conferencing for SMBs: Enhance Your Employees' Productivity Today This Frost & Sullivan white paper will detail the..
Customer Service Solution: Neocase Software Review Read what the experts think about the features of Neocase Software, including the robust..
Neocase's Customer Service Best Practices Keep customers happy with the right service and support including a single point of contact,..
Stopping the Targeted Attack: Why Comprehensive Malware Protection is Superior to Anti-Virus Signatures Describes new malware solutions..
Effective CRM solutions for SMBs Learn about the many choices, challenges and benefits to select and implement a cost-effective and..
10 Tips for Selecting the Best Digital Signature Solution Digital Signatures - 10 things to know before choosing a digital signature..
Mastering New Challenges in Text Analytics Learn how text analytics can help your organization gain significant, measurable benefits from..
How to Choose a CRM System Understand all the benefits of an integrated CRM system before beginning your selection process with this..
No One Hears Your Pounding Heart! The Ultimate Guide to Presentation Confidence This guide will share both tried and true techniques to..
Best Practices for Sales Engagement Discover 5 steps to improve your sales pipeline and forecast...
Make It All About Them: Winning Sales Presentations--Free Sample Chapter Debunks the myths of the traditional rules of presentations..
Maximizing Sales Using Simulation Analytics with In this paper Emasys defines a dynamic sales process and propose five..
The Salesperson is Dead...and Other Sales and Marketing Myths Learn about seven common and pervasive sales and marketing myths that might be..
The Perfect Storm in Enterprise Video: Act Now or Get Left Behind Find out the trends impacting collaboration in the enterprise and the..
Choosing a Mobile Sales Platform That's More Than a CRM Sell more, increase revenue and keep your team on the cutting edge with the right..
How Social Intelligence Increases Revenue for B2B Sales Teams Discover how social insights are quickly becoming a crucial asset to help reps..
PowerPoint 2010: Audio and Video in Depth- Free Video Training Tutorial In PowerPoint 2010: Audio and Video in Depth, Alicia Katz Pollock..
Closing in on the Communication Gaps – Guide to an Integrated CRM The cost of acquiring a new customer is much greater than that of..
Eliminating the Noise: Best Practices for the Five W's of Sales Intelligence Much as a journalist is expected to report on the “who,..
The Art of Teleworking Are you getting the most out of your employees who telework?..
Is Your Sales Process Broken? A must-read book extract on Sales Process Improvement. Free Download This book challenges everything you..
Scaling the Video Conferencing Environment Interest in video conferencing, for high-impact communications with both internal and external..
Video Delivers Business Value with Right-time Experiences The possibilities for video to transform the business world are endless. Our job..
Understanding: E-Business Sales Funnelâ„¢ Theory With this ebook you will learn how to achieve your targets, become more innovative and most..
The Impact of Business Intelligence on Financial Planning, Budgeting, and Forecasting: Aiding Insight and Confidence In Aberdeen's Financial..
Discover the Benefits of Real-Time Web Collaboration In Your Organization Maximize ROI by powering real-time web collaboration with advanced..
Microsoft PowerPoint 2013 -- Free Quick Reference Card This Microsoft PowerPoint 2013 Quick Reference provides shortcuts, tips and tricks..
3 Phases of Value Driving Sales Enablement Want to know why most B2B organizations often get sales enablement wrong (hint: it's not all..
Insightly Small Business Customer Relationship Management (CRM) Overview Running a small business? Learn how Insightly Can Change Your Life!..
Small Business CRM Systems: How To Increase Sales And Retain Valuable Customers CRM is widely known as an automated means of collating and..
Chance Favors the Prepared Mind: Understanding the Science of Sales Intelligence Discover how to best analyze and segment your customer base..
How To Clone Your Closers The Sales Leaders Challenge: How do you Clone your Closers and drive productivity?..
Marketing Automation Best Practices Guide Learn several strategic and tactical best practices for introducing, launching and executing a..
The Ultimate Guide to Choosing A Powerful CRM Software: 2015 Edition Learn how to choose the right CRM software for your business and see..
10 Tips And Techniques For More Effective Presentations Breaking the mold and standing out from the crowd...
Visually 'Showing' Your Product Story Tell amazing product stories using interactive visuals that win deals...
Tested CRM Solutions to Increase Sales and Retain Valuable Customers CRM systems are increasingly being used by businesses to acquire,..
Automating User Management and Single Sign-on for Learn how to overcome the challenges of integrating logins..
InsideView Success Story: Network Hardware Resale Learn how InsideView's sales tools have jump started Network Hardware Resale's revenue...
Sales Negotiation Mistakes that Kill Deal Profitability Are your team's seemingly small discount concessions doing major hidden damage to..
10 Things You Can Do with the iWay Adapter The iWay adapter is a robust, market-leading tool, which provides..
Whiteboard Selling: Empowering Sales Through Visuals--Free Sample Chapter Create compelling whiteboard presentations to engage your..
Maintaining Customer Relations and Why Is It Important? - Free 46 page eBook has put together a helpful eBook to help..
Top Six Tips for Achieving Sales & Marketing Alignment through Enterprise Social Networking According to Aberdeen Group, companies with..
Pivotal CRM and the Information Worker: Are You Meeting the Needs of Your New Generation of Workers? As the technologies and demands of the..
Video Collaboration in a Virtual Workplace: Act Now to Gain a Competitive Advantage This Frost & Sullivan report will examine the benefits..
Presentation Secrets--Free Sample Chapter Plan, create, and deliver amazing presentations!..
CRM: The Essential Guide Learn the five principles of CRM success from companies that have achieved impressive results in this insightful,..
Overemphasis on Profit Erodes Your Bottom Line: Why purpose-driven salespeople wildly outperform their quota-driven counterparts Most people..
Web Strategy 3.0: e-Business Leadership through Customer Centric Internet Platforms - Free 24 Page eBook Learn more about advanced and..
How to Ensure That Your Employees Will Want to Use CRM Discover how selecting the right CRM solution can help ensure your employees will..
Optimizing Sales Engagements: Selling at the Speed of Change To explore how effectively sales organizations are dealing with change, CSO..
You've Heard of Candy Crush, Now Check out CRM Crush! Avoid the pitfalls of managing your customers and projects without Insightly Small..
Mobile Video Collaboration: The New Business Reality This executive brief discusses trends in video conferencing on mobile devices, presents..
CRM Technology Briefing Report: Neocase Software for Customer Support Build a knowledge base that can be used for continuous learning and..
Small Business Guide: What to Look for in a Customer Relationship Management (CRM) Application You?ve outgrown Excel. Using your email..

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