Sales & Marketing

Browse through our extensive list of free Sales & Marketing magazines, white papers, downloads and podcasts to find the titles that best match your skills; topics include Customer Relationship Management (CRM), call center management, advertising and public relations. Simply complete the application form and submit it. All are absolutely free to professionals who qualify.

Social Media Best Practices This White Paper will introduce you to the necessary steps you should take to employ HootSuite social media best..	Retailing in a Social Media World No industry is more susceptible to fickle consumers than retail...	Look Forward with Predictive Sales Analytics Unlock greater value from Sales Force automation with advanced sales analytics...
Six Success Factors for Building a Best-Run Marketing Organization Several key success factors employed by the best-run marketing..	The Anatomy of a Five-Star Email 56% of email marketers plan to focus more on their email campaigns in 2013. How do you make sure this focus..	8 Tips for Social Business HootSuite's latest White Paper, will illuminate the correct process by which organizations can successfully..
17 SEO Myths You Should Leave Behind in 2013 Prepare for a strong 2013 by debunking these SEO myths...	The Next Generation of Social Innovation When used effectively, social technologies can become the center of an integrated marketing..	Aberdeen Analyst Insight - Social Media & Customer Service: From Listening to Engagement More and more customers are beginning to resort to..
2012 CRM Comparison Chart CRM systems vary drastically between vendors. For the CRM needs of companies with more than 100 people, this free..	Best Practices in Online User Registration A common objective for a website is to convert an anonymous visitor to an engaged and active..	Create Global Content: How to Write for Localization Why should a writer or a technical publications department be interested in a method of..
Best in Class Marketers Drive Enhanced Customer Loyalty As marketing and sales organizations endeavor to escape the constricted economy of..	2013 Consumer Research: The Value of Social Login In October 2012, Janrain commissioned Blue Research to assess consumer attitudes about..	Maximize Profitability, Improve Performance, and Deliver Customer Value Your sales team must acquire and cultivate profitable customer..
A Guide to Pinterest's New Business Accounts Recently, Pinterest released free analytics for business accounts. Why is this important?..	Defining the 21st Century Salesperson This Forrester White Paper addresses the four different archetypes of salespeople of the 21st century:..	Hitting Your Targets with Service Catalog Learn how to provide a better customer experience with a role-based self-service catalog...
The Future of Social Media Lead Management How to segment & nurture your social media followers...	Key Performance Indicators to Align the Contract Management Process With Your Sales Process Learn 3 steps that will help your organization..	Bank Implements Chat Channel for Customer Service First Savings Bank Northwest discusses the process they went through in choosing an online..
Social Selling in B2B Sales Over the past decade, B2B customers have become socially empowered, highly informed decision makers...	Increase Sales and Conversions With a Well-designed Web Site There are millions of web designers out there, but how do you know which is the..	Enabling Technologies for Customer Engagement, Conversion, and Retention Examine the key technology components of a customer loyalty..
Learn How to Align, Motivate, and Drive Sales Performance with Salesforce and Work.com Improve sales performance with Work.com,..	How SIP Delivers Your Next-Generation Customer Service Platform featuring Keith Dawson from OVUM A traditional call center based on..	Putting Social to Work for Your Business A guide to organizational models for scaling social...
Buyer's Guide: eSignature Solutions for Sales Contracts Learn how to reduce time-to-signature in the sales process with eSignatures...	e-Signatures 101 – What You Need to Know for Success Find out how contract signature automation (e-Signatures) can decrease “close..	From Information to Insights: Understanding Big Data Online Never before have digital marketers been blessed with such immense quantities of..
Has Anyone Ever Returned an Unused Software License? While software license costs are a major expense, most companies spend very little time..	Definitive Guide to User Management This guide explores effective user management strategies and walks through best practices and case..	Free eBook: 8 Google Tools to Improve Your Marketing Effectiveness Google is a key player in the rapidly evolving landscape of Internet..
How the New Facebook News Feed Changes Your Content Strategy On March 7, 2013, Facebook announced the biggest change to News Feed in its..	How to Attract Customers with Facebook A guide to optimizing your Facebook presence for more leads and sales...	Learning LinkedIn From the Experts: How to Build a Powerful Business Presence on LinkedIn In HubSpot's newest eBook, “Learning..
On-Page SEO Template This SEO Template will guide you as you organize your website's on-page SEO (search engine optimization). The..	The 30 Greatest Lead Generation Tips, Tricks & Ideas Check out these proven - yet often overlooked - lead generation strategies...	How To Achieve a Great and Profitable Customer Experience With companies shifting into the “experience” business, they need to..
Sales and Operations Planning: A Global Comparison Examine the differences regarding business pressures, capabilities, and technology..	Contact Center Comparison Chart Discover the best contact center solution for your business!..	A Step-by-Step Guide to LinkedIn's New Company Pages How to take advantage of LinkedIn's company pages for marketing...
How to Crush Your Competitors on Social Media in 30 Days You probably know that social media is an important part of your marketing -- if..	10-Step Checklist for Your Next Website Redesign Find out how to turn your online presence into a full-fledged inbound marketing machine!..	How to Grow & Scale Your Business Blog An eBook to increasing the reach and marketing ROI of your blog...
55 Brands Rocking Social Media with Visual Content The times they are a-changin'. These famous words of Bob Dylan can easily be applied to..	New Guide: How to Use Google+ for Business Google+ is the new social network on the block. With more than 40 million users and a growing..	Differentiate Through Quality Using Exceptional Issue Management Increase the quality of your goods and services, and watch customer..
Analyze Huge Volumes of Demand Data for Integrated, Real-Time Decision Making Find out how to use SAP Demand Signal Management to capture..	How to Save $10,000 on Your Web Site Design So your business has finally progressed to the point where you need to create a web site for it...	21 Social Media Updates & Advancements to Inspire Your 2013 Strategy 2012 was a year of change in social media...
An Introductory Guide: How to Use Twitter for Business Master the essentials to better share, engage, & market on Twitter...	How Telemarketing Can Help Grow Your Business This guide walks you through the pros and cons of telemarketers and how to find the right fit..	The Top Contact Center Tools and Features This white paper will help you evaluate these important features and help you to make the best..
Tested CRM Solutions to Increase Sales and Retain Valuable Customers CRM systems are increasingly being used by businesses to acquire,..	What to Consider Before Purchasing a Contact Center Solution Discover the best tips and advice for Contact Center solutions!..	Selecting the Right CRM Solution For Your Business Looking for a new CRM solution? Their experts distilled their knowledge to help you save..
The Good, The Great And The Positives of Selecting The Right Telemarketing Company Widely used by businesses of all size, telemarketing..	The Step-by-Step Guide to Mastering the Design & Copy of Calls-to-Action Calls-To-Action (CTAs) are one of the key lead generation elements,..	The Marketer's Field Guide to Salesforce Does your company use Salesforce?..
How to Use Pinterest for Business Learn how to increase traffic, leads and sales by reaching more than 11 million people on Pinterest...	How to Use Facebook for Mobile Marketing Over 500 million people use Facebook on a mobile device. Are you looking to catch up with the..	20 Marketing Trends & Predictions for 2013 & Beyond What if you had a glimpse into the future? What would you change today to plan for..
The Ultimate Guide to Marketing Your Agency These days your clients can learn all they need to know about your agency without ever hearing..	How to Create Effective eBooks for your Clients Marketing eBooks are a key component of powerful lead generation, and a core service..	47 Handy Facebook Stats and Charts Facebook is a social media giant used for B2B and B2C companies, and data helps marketers determine the..
Free eBook: Beyond the Facebook Business Page - How to Generate Traffic & Leads with Facebook You've set up your Facebook Page, you post and..	Print + Promo (formerly Print Professional) Is the business strategy resource to expand your promotional product and print distribution..	54 Examples of Brilliant Homepage Design You never get a second chance to make a first impression. That's why your homepage is undoubtedly..
New eBook: How to Master Facebook Marketing in 10 Days Wondering how to quickly build a faithful following on Facebook?..	Step-by-Step Guide to Creating Lovable Marketing Campaigns Using marketing to earn the love of your prospects can have a tremendous impact..	Target Marketing Is packed with the latest know-how for the “go-getters” in the world of marketing...
Promo Marketing Is the leading publication serving the $15.6 billion promotional products industry...	HVACR Business Has an editorial focus and mission of providing business owners and managers with the very best management concepts available...	BtoB Magazine Delivers timely editorial on all disciplines of business - to - business marketing...
Sales and Marketing Management Is published 6x a year and is the leading authority for executives in the sales and marketing field...	Effective Email Marketing Strategies In Effective Email Marketing Strategies, John Arnold demonstrates how to get the most out of email..	Managing Customers as Investments Research Kit - Includes a Free $8.50 Book Summary Download this kit to learn everything you need to know..
What's Your Purple Goldfish How do you stand out in a sea of sameness?..	8 Surefire Strategies for Monetizing Your B2B Website Discover how to maximize your revenue potential by utilizing the traffic you already..	Turning Leads into Sales for Salesforce.com users with Integrated Voice, Messaging in Salesforce.com CRM If you are a Salesforce.com user,..
The Essentials of Sales Kit - Includes a Free ABC of Sales eBook Download this kit to learn everything you need to know about Sales...	Social Media Marketing with Facebook and Twitter In Social Media Marketing with Facebook and Twitter, Anne-Marie Concepción shows..	Google Website Optimizer Essential Training - Free Video Training Tutorials In Google Website Optimizer Essential Training, David Booth..
3 Ways to Segment your Facebook Fan Base Learn how to best segment your Facebook fan base and how to best communicate with three different..	Sales and Marketing Opportunities in Today's Climate: Key Reasons to Outsource for Growth in a Declining Economy This white paper..	How to Fight the Excel Blob & Win Back Your Time! While you are fighting the Excel blob -- endless spreadsheets that never stop growing in..
Leading Gaming & Entertainment Company Increases Loyalty with Equifax Database Solutions Learn how this leading gaming and entertainment..	The Return to Profitability: 2011 Product Innovation Priorities Report Learn what actions organizations are taking to prioritize and develop..	Search Engine Optimization for E-commerce Sites: The Seven Most Common Pitfalls Learn to attract the right level of online client...
The Guerrilla Marketer's Guide to Understanding Online Marketing Tools This white paper explains and evaluates a variety of online marketing..	Capturing Untapped Revenue Learn how customer experience insights improve remarketing and customer revenue recovery...	CRM On-Site or On-Demand? Choose the right deployment option Learn how to determine if a hosted CRM system or an on-site CRM solution is..
Building a Business Case for Service Management & Automation Learn tips to help you articulate a business case to secure and sustain funding..	Converting Website Users into Customers Accurate product data content and a comfortable online experience can increase website sales up to..	Mobile, Webmail, Desktop: Where Are We Viewing Email Now? Do you know how your customers are reading your email?..
Generating New Revenue and Driving Growth: Eight Defining Technology Choices for Business Leaders Today's media outlets and professional..	MarketingSherpa Email Awards 2012 The tactics, strategies and best practices in their channel of choice continue to evolve. This special..	Info-Tech Research Names SugarCRM a CRM Leader Read this paper to learn how SugarCRM fares against salesforce software...
60 Low & No Cost PR & Marketing Strategies The CarolRoth.com community has come together to offer 60 different strategies for you to create..	Link Building Tips for Ranking and Traffic Success Learn how to tackle link building to bring relevant traffic and influence rankings on the..	Justifying a Greater Lead Generation Budget for 2011 Learn how top B2B Marketing Performers are selecting the best offers, incorporating..
Enabling Remote Employees with High Quality Video In this paper, QUMU analyzes the delivery of live and on-demand mobile video content...	Dynamic Video Collaboration in SharePoint Driven by the adoption of social collaboration tools and video applications for employees, today's..	Sales 2.0 for Dummies This must-read for B2B marketers will help you improve Lead Generation and clean up your pipeline. Generate better..
Lead Life Cycle Optimization: 2008 Analysis Find out the 7 key trends in lead life cycle optimization from 2008 and learn where the market..	Leading Financial Services Firm Implements New Software for Improved Client Services Discover why Netherlands-based SNS REAAL, a leading..	5 Key Factors Transforming the Mobility of Field Services Learn how “going mobile” increases field service efficiency, customer..
5 Ways to Pump Up Web Revenue In today's connected digital world, every marketer needs to think like a publisher; constantly producing..	42 Rules of Cold Calling Executives Understand the dynamics of a cold call and how you can manage those to get results...	5 Best Practices for Increasing Earned Media Learn what proven Facebook campaign types triple sharing and participation...
Google Calendar Essential Training- Free Video Training Tutorial In Google Calendar Essential Training, Google Apps trainer Susan Cline..	FeedFront Magazine Is the official magazine of Affiliate Summit. The magazine is dedicated to bringing ideas, resources, and opinions from..	Forrester: Understanding Responsive Design Learn how to simplify your mobile strategy and deliver engaging, consistent experiences across..
12 SEO Campaign Killers Learn what not to do when launching a Search Engine Optimization (SEO) campaign to attract more visitors, leads and..	Increase Sales Productivity by Creating a Connected and Collaborative Sales Force Find out how you can get the sales solution of the future..	The Emergence of Proactive Communications in Customer Service Learn how proactive communication technologies, such as outbound Interactive..
1000 Fans in 30 Business Days It's never easy to build something from nothing. Creating your Facebook presence from ground zero is no..	Overcoming Your Company's Growing Pains Learn how to remove obstacles to company growth and drive business success with Microsoft..	Lifetime Products Boosts Productivity and Cuts Costs with Unified Messaging Solution Learn how Lifetime Products deployed Microsoft®..
The State of the Social Universe What marketers should keep in mind, from 4 experts who can help you reach for the stars...	How to Attract Customers with Twitter The biggest mistake marketers make with Twitter is not realizing its full potential as a way to bring..	The Economic Necessity of Customer Service Learn the Five Recession-Busting Strategies To Cut Service Costs And Increase Sales...
The 5 Deadliest Marketing Mistakes To err is human, but some mistakes are bigger than others. Here are the five most painful, most horrific,..	3 Steps to Developing Effective Calls to Action How to create calls to action that will lead to sales engagements...	The Essential Marketing Automation Handbook Learn 15 crucial steps to successful B2B Marketing Automation...
Online Community Health Index Learn how to measure the "health" of your online community in this new White Paper...	Google Calendar Essential Training In Google Calendar Essential Training, Google Apps trainer Susan Cline demonstrates how to use this..	Marketing to the Masses with SugarCRM Explore some of the key issues facing marketers, as well as the ways in which SugarCRM's automated..
Three Essentials for Maximizing Partner Marketing Success How to align efforts and get the best results with business partners...	Service Failure Are you endlessly trying to improve your organization's customer service efforts, but getting so-so results? There may be a..	5 Secrets for Leveraging Analysts Relationships to Gain Market Traction The analyst game: What it is and why it's so important...
9 Strategies to Significantly Improve Your Online Lead Generation Campaigns Learn nine quick steps that can be easily implemented and are..	Developing Brand Identity Collateral Creating a consistent style across your collateral is critical to building a brand identity that allows..	White Hat SEO Link Building Tips to Help Your SEO! Download this FREE 14 page White Hat SEO Link Building White Paper to help improve your..
Start With A Lead: Eight Critical Success Factors for Lead Generation eBook According to studies, the single biggest issue for contemporary..	Transforming Field Service Operations with Mobility Mobility in field operations increases performance in ways that resonate throughout your..	42 Rules of Marketing The concept of the 42 rules is that almost anything in life can be summarized into 42 distinct ideas that capture the..
SmartBrief on Sales Designed specifically for sales executives, SmartBrief on Sales is a FREE, daily eNewsletter...	An Analysis of Aggressive Online Behavior Targeted Against Corporations, their Products, Services, and Brands Explore the Dark Side of..	Smart Selling Tools for Inside Sales 2.0 Attention inside sales and sales managers—it's about time you made your way out of the..
Architectural Flexibility for Manufacturing Companies: The Key to Choosing the Right CRM Learn how to choose the right CRM system to..	Questions to Ask Your Prospective Paid Search Advertising Agency Learn the key questions to ask before choosing an agency to manage your..	Using Social Media to Connect With Your Customers Online -Free 93 Page eBook Social media isn't just a list of destinations. It's a new..
Three Reasons Your Brand Doesn't Have More Facebook Fans Brands enter the Facebook world with the expectation of having lots of fans. They..	The Incomplete Affiliate Marketing Guide This guide will show you how to make money with some work and effort, using CPA offers from..	Hitting Your Numbers: Creating Excellence with Commercial Open Source CRM Learn how SugarCRM can provide your orgranization a better, more..
Top 12 Things to Look for in a Great Mobile Chat Solution This white paper focuses on top 12 things to look for in a mobile chat solution...	Best Practices for Online Marketing Events with WebEx Events Center Offers an outline for conducting online marketing events, with a menu of..	7 Best Practices for Business Process Management in Customer Service Effective customer service is not just about service experiences but..
30 Social Media Marketing Ideas for the Holidays The Holidays are a wonderful time for so many reasons and they're a wonderful time for..	Spot and Avoid the Predators of Search Engine Marketing Malpractice With friends like these who needs competition? Discover the tell-tale..	6 Steps to Accelerate SMB Growth in 2013 These days, people are overwhelmed with media pouring in from all over. For your business to grow,..
Exploiting Behavioral Analytics Throughout Internet Sites Learn how your web analytics data can be converted into real business value...	The iPad for Field Service? It's a Game Changer! This on-demand webinar explains how the iPad is changing the way business is done for field..	The Most Overlooked Part of your Conversions in Online Marketing: Managing Landing Pages Discover the Top Ten Best Practices of Landing Page..
Customer Relationship Management (CRM) Buyers' Guide When evaluating a CRM solution, a business must ensure they will be able to accelerate..	Best Buy Supports New Line of Business and World-Class Sales Force Best Buy for Business, an expanding unit of Best Buy Company, has more..	Get into Google+ Perhaps you were a founding member of MySpace. Maybe you're a Facebook power user, or maybe you've just started to explore..
Aligning Finance and Sales: Best Practices for Sales Compensation Management Sales compensation has become both more complex yet more..	Global Email Deliverability Benchmark Report Nearly 1 in 4 Opt-in Emails never reach the intended inbox...	Want In-Store Pickup for Your Online Store? Shopatron is the leader in retail-integrated eCommerce, order management and in-store pickup..
Increase Sales Productivity by Creating a Connected and Collaborative Sales Force – Free Webcast Find out how you can get the sales..	The Value of Visitor Identification What your organization can learn about selling to Buyer 2.0...	Continuous Customer Dialogues: Strategies for growth and loyalty in multi-channel customer-oriented organizations Make every customer..
8 Ways to Grow Your Small Business with Online Marketing Many small business owners find it challenging to grow their business in today's..	An Emerging Triple Play Discover how bringing video communications within the unified communications framework can simplify the users'..	The Relationship of Shopper Traffic to Sales The proof retail managers need to justify investing in foot traffic monitoring analysis...
Jivox Online Video Advertising: Real Customers. Real Success. Learn how businesses have used AdSlate to effectively market their products..	Dealerscope Gives their retail readers the knowledge they need to make the right decisions in the fast-moving consumer technology market...	Blogtrepreneur.com: The Definitive 5-Step Guide to Make Money Blogging This free eBook debunks common misconceptions about making money..
Do's and Don'ts of Search Engine Optimization Examine the proper techniques of Search Engine Optimization as well as which ones to avoid...	Marketing Campaign Development What Marketing Executives need to know about architecting global integrated marketing campaigns...	Free Wire - The Ins and Outs of Free Press Release Wire Services Tight budgets and tough economic times are driving interest in the broad..
Avid Technology Choosing Commercial Open Source for CRM Success Avid Technology standardizes its global salesforce on SugarCRM...	Forrester Report: How Technology Enables Inbound Marketing How to Evaluate Interaction Management To Optimize Real-Time Recommendations..	8 Simple Rules to Globalize Your Content Now! This fast and fun eBook takes you through 8 simple rules you can use to prepare your content..
Learn the Many Benefits of Outsourcing a Telemarketing Call Center FREE Buyer's Guide PLUS no obligation quotes from reputable Call Center..	The Definitive Social SEO Guide Book Download the free social SEO Guide Book that will help understand the best ways to integrate your..	Authority Leadership Marketing: Making Content the Cornerstone of Customer Engagement and Relevance Customer-centric content and authority..
Top 11 Things Facebook Page Owners Need to Know About the New Page Format Explore simple things you should know concerning Facebook Business..	Social Media Marketing Case Study – Retail Site Do contests really work in Social Media Marketing for online retailers? Can they be..	10 Things You Can Do with the iWay Salesforce.com Adapter The iWay Salesforce.com adapter is a robust, market-leading tool, which provides..
Learn LinkedIn: How to Build your Living Resume LinkedIn is a way for you to meet other professionals, build relationships, and perhaps find..	Good Mobile Messaging Learn how handheld and mobile application technologies are changing the way that companies, employees and customers..	Leveraging Social Media to Make Your Webinar a Success Use Social Media to Make the Most of Your Lead Generation Webinar...
Close the Multi-Channel Customer Experience Gap This white paper will describe the business imperative for closing the multi-channel..	Meatball Sundae Marketing Research Kit - Includes a Free $8.50 Book Summary Download this kit to learn everything you need to know about..	Five B2B MarCom Strategies to Increase Sales Now - Free eBook YouTube. Twitter. Blogs. Podcasts. White Papers. Search. Direct Mail. Trade..
Customer Service and Support - Customers Versus Companies High-Tech Service Providers: Companies and consumers differ dramatically in their..	B2B Blogging eBook - Basics, Best Practices... and Blunders Why are we blogging? If you're reading this eBook, you're probably working on a..	Optimizing Business Productivity: Do More for Your Customers and Your Business As sales, marketing, and service teams increase their..
Overemphasis on Profit Erodes Your Bottom Line: Why purpose-driven salespeople wildly outperform their quota-driven counterparts Most people..	FierceCMO Subscribe to FierceCMO today to start receiving news and analysis that will help marketing leaders like you generate product..	Web Strategy 3.0: e-Business Leadership through Customer Centric Internet Platforms - Free 24 Page eBook Learn more about advanced and..
Improved Customer Service: Thriving in a Down Economy Discover how the right technology can help your company throttle up customer loyalty..	How to Triple Your Lead Generation Productivity with Lead Nurturing Discover how to triple your lead generation performance and boost..	Social Media Wrap Up Report: April 2012 This guide provides a comprehensive synopsis for small, medium and large companies alike. It is best..
Gamification: Delivering Winning Social Customer Experiences Download this White Paper, and learn how the introduction of gaming dynamics..	The KISS Method of Digital Marketing Success In this must-read guide, author and social media expert Jason Falls separates the signal from..	Social Media Wrap Up Report: November 2012 This guide provides a comprehensive synopsis for small, medium and large companies alike. It is..
Start Small, Grow Big: Innovations in Small Business Communications Watch this four minute video to learn how the Avaya IP Office Phone..	Designing the Great Web Self-Service Experience Customer Service Directors, find out how to design your site for usability, findability and..	Communications and Media Executive Kit Discover the strategies, tactics and best practices to simplify complexity, manage orders more..
Social Media Wrap Up Report: October 2012 This guide provides a comprehensive synopsis for small, medium and large companies alike. It is..	I'm on LinkedIn--Now What??? Get the most out of this popular business networking site by understanding LinkedIn and why you should use it...	The Dawn of a New Industry - Internet Video Production and Marketing Learn how to effectively produce online video marketing campaigns that..
Sales and Marketing Outsourcing for Savings and Growth Learn how to identify ideal outsourceable operations, freeing your company's..	5 Ways to Boost Facebook EdgeRank Scores & Increase Reach 88% of engagement on Facebook happens in the News Feed, not on Fan Pages...	Product Evaluation CRM: SugarCRM by Independent Analyst Firm, Info-Tech Research The Info-Tech Research Group recently completed a..
Choosing a PPC Agency: Determine the Right Pay-Per-Click Marketing Agency Through this guide, learn how to choose the best pay-per-click..	Business Strategy: CRM Total Cost of Ownership Learn how commercial open source CRM delivers faster business results at lower cost...	Report Analysis: Lower TCO with 3rd Generation CRM Identifies and compares the TCO between 3 CRM generations based on inherent costs in..
Improving SEO Using Accessibility Techniques In this course, Morten Rand-Hendriksen focuses on two elements of web development:..	Geolocation and Application Delivery Learn how accurate geolocation data can provide greater business value and insight through enhanced..	B2B SEO eBook: Tips for B2B SEO Download the free 15 page B2B SEO eBook that provides useful tips to help marketers improve their B2B SEO..
Pentair Improves Service Operations with a New On-Demand Solution Discover how using an on-demand solution for field service management..	Online Marketing Demystified: Lessons for Your Tech Company Practical steps for the IT company marketing manager to improve results...	Marketing Management In A Web 2.0 World A collection of online marketing best practices...
Increase Revenues and Protect Brands with Email Reputation Management This white paper is an outstanding resource for marketing, brand..	Case Study: Search Engine Optimization and Link Development Success Strategies Search Engine Optimization and Link Development Case Study..	Click to Chat: Best Practices to Drive More Sales and Better Customer Service with Proactive Chat Download the Expert Guide today to better..
Controlling PPC Costs with Negative Keywords: An Expert's Guide Google AdWords advertisers, learn how to find and implement negative..	Learn How Brands Can Grow Online Sales Shopatron is the leader in retail-integrated eCommerce and in-store pickup solutions and shares..	Bringing Your Business Systems Up To Date This white paper explores how you can use Microsoft Dynamics™ AX to support rapid growth and..
Monetizing Online Engagement: The New Rules of the Marketing Game Discover how the market has accepted the new rules of the marketing game,..	The Password Management Guide We are all overwhelmed by passwords. Everyone has an account for Google, Facebook, Twitter, LinkedIn,..	Social Media Wrap Up Report: March 2012 This guide provides a comprehensive synopsis for small, medium and large companies alike. It is best..
Social Media Marketing Tips for Business Success! Download this free social media marketing white paper that will provide useful tips about..	Understanding: E-Business Sales Funnel™ Theory With this ebook you will learn how to achieve your targets, become more innovative and most..	Video Conferencing Best Practices Leveraging the Value of a Total Solution...
A Lean Marketing Revolution: The Timeless Know-How Principles (Normally $4.99) A Lean Marketing Revolution, condense hundreds of pages of..	Battle Plan: Multilateral Online Marketing (MOM) In the face of a tough economy, learn how to lower marketing costs and increase market..	Connecting Foot Traffic to Cash Flow Read how retail execs have applied people counting data and analytics to improve business...
How Brands Should Use Social Gaming Learn insights and best practices on how to develop a branded social game...	How SEO Marketing has Changed in the Last Five Years . . .and What You Can do to Keep Up with These Changes A special report for small..	Three Forces Changing the Face of PR in 2007 Learn how leading PR professionals are adapting to the forces driving change in corporate..
Social Media Wrap Up Report: August 2012 This guide provides a comprehensive synopsis for small, medium and large companies alike. It is..	WordPress 3 Essential Training In this course, author Morten Rand-Hendriksen shows how to use WordPress 3.0 to create feature-rich blogs and..	Aligning Your Industrial / Manufacturing Internet Marketing with Your Business Plan Are you responsible for your manufacturing..
Social Media Reality Check: Are Customer Service Execs Wasting Their Time and Money? New data on consumer behavior shatters the hype about..	The Social Marketer's Guide to Pinterest Pinterest is more than just the hottest social media phenomenon of 2012, it is a valuable new..	The Sales Magnet Wouldn’t it be great to have tons of quality leads without ever cold calling again?..
Optimize Your News Release and Branded Content in 4 Easy Steps It is more important than ever to write keyword-relevant copy -- which now..	InsideView Success Story: Network Hardware Resale Learn how InsideView's sales tools have jump started Network Hardware Resale's revenue...	A Content Strategy for Marketing Automation-Driven Demand Generation How to implement a content strategy to drive lead nurturing and other..
Angry to Evangelist – Six Steps to Flip the Switch from Angry Customer to Loyal Fan As you read through these six steps, think about prior..	Leveraging Mobile Engagement to Boost Sales, Service, and Customer Satisfaction This white paper focuses on the engagement aspect of your..	Search Engine Marketing: Get in the Game Access tips and trends while learning what it takes to compete in the rapidly growing Search Engine..
60 Social Media Ideas in 60 Minutes One of the first things that most people ask after they attend one of MarketingSavant's social media..	State of Marketing 2012 The findings of the 2012 ?State of Marketing? report indicate that the role of the CMO now encompasses more critical..	FREE White Paper: Boost your Seller and Product Reviews in Google Shopping and AdWords Generate seller ratings with eKomi's intelligent..
Virtual Assistants & Self Service: Are Animated Digital Characters for Real? Examine some of the key initial considerations that should be..	Using YouTube: From Consumption to Production There are two sides to the YouTube coin: consumption and production...	How to Boost Your Company's Sales with Marketing This step-by-step guide will help you create a successful business-to-business "marketing..
The Essentials of Marketing Kit - Includes the Free Social Marketer's Guide to Pinterest Download this kit to learn everything you need to..	Extraordinary Customer Service Is Your Customer a Satisfied Customer? Learn the Best Practices For Improving the Customer Experience...	Do More with Less. Microsoft Dynamics® CRM for Federal Agencies Learn how Microsoft Dynamics CRM helps improve collaboration,..
Microsoft Dynamics CRM Product Guide Highlights five key things to consider when selecting enterprise search to benefit your business and..	Driving Profitability with Enterprise Project Management Learn how to increase productivity and drive your company's profitability by..	Redefining Viral Marketing Content, no matter how brilliant, creative, abstract, or controversial, is not inherently viral...
Healthcare and Social Media: What Works, What Doesn't, and What You Can Do about It A study of the 25 largest U.S. health systems shows how..	Microsoft Dynamics® CRM 3.0 Professional Discover how to redefine customer relationships with complete and affordable CRM solution...	Best Practices for Integrated Listening Provide feedback opportunities at all major customer touch points/transactions...
Social Media Marketing GPS -- Free 91 Page eBook SMGPS will tell you the why & how to use social media for marketing, 1 tweet at a time...	How to Deal with Upset Customers in the Call Center Are you a Call Center Manager looking for ways to train your employees on how to deal..	Self-Service: Putting Customers First Makes You a Winner Senior executives, call center leaders and IT and operations managers: Find out how..
10 Tips for Expanding Your Reach with a Larger Database If your contact base doesn't continue to grow, how can you expect your business to..	Business Video Empowers Social Media There's no denying that executives and management teams are seeking to find better employee..	The eBook eBook: How to Turn Your Expertise into Magnetic Marketing Material Everybody's talking about eBooks. Wouldn't it be nice to find..
How to Choose a CRM System Understand all the benefits of an integrated CRM system before beginning your selection process with this..	The Essentials of Sales Kit - Includes a Free Power Principles eBook Download this kit to learn everything you need to know about Sales...	Noob Guide to Online Marketing: A 6 Month Course to Take Anyone From Zero to Hero A 62 page/6 month guided course to marketing your business..
Best Practices for Making Your Webinar a Success - Post-Event Evaluation Maximize ROI for Your Webinar Investments - Learn What Worked and..	Tips to Improve Your Web Site Design FREE Buyer's Guide PLUS no obligation quotes from reputable Web Site Design vendors...	Buyer's Guide & Checklist: When AdWords Isn't Enough - Why & How To Choose PPC Software Searching for the right PPC management software?..
30 Marketing Ideas in 30 Days – Entrepreneurs DIY Marketing Guide Even in struggling economic times, small businesses' entrepreneurial..	Innovative Marketing Strategies for Individual and Personal Lines Insurers Discover how best practice companies in the insurance industry..	Multi-channel Marketing This white paper is intended for marketing professionals who want to integrate their business processes with a..
Learn How a Call Center Can Deliver Big Benefits to Small Businesses Your business' call center software is a critical purchasing decision...	Improve Your Quality Score for Better PPC Results - FREE Quality Score Toolkit With WordStream's Free Quality Score Toolkit, you'll have the..	Med Ad News Daily Sign up to receive this daily e-newsletter from Med Ad News, publishers of extensive pharmaceutical business and marketing..
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